About Audio Supply

Family-Owned Professional Audio Distributor Since 1988

Founded in 1988 by Keith Wilson, Audio Supply has proudly served the professional audio industry for more than 38 years. What began as a small, family-owned business has grown into a trusted source for professional audio equipment, sound systems, and audiovisual solutions.

Today, Audio Supply remains family-owned, family-operated, and woman-owned, with WBE and DBE certifications. We're proud of our history and the relationships we've built with customers and manufacturers throughout the years.

We serve professional audio dealers, AV integrators, contractors, schools, houses of worship, businesses, and retail customers. Whether you're purchasing a single microphone or planning a complete commercial sound system, our team is here to help.

We're proud to be one of the smaller, independent distributors in the professional audio industry. We believe our size allows us to offer something special: personal attention, knowledgeable support, and genuine relationships with our customers.

At Audio Supply, every customer matters, and every order is appreciated.

Why Choose Audio Supply?

We believe you shouldn't have to choose between competitive pricing and outstanding customer service.

Our customers enjoy:

  • Competitive pricing on professional audio equipment from leading manufacturers
  • Free professional audio system design assistance
  • Knowledgeable product selection and technical support
  • No minimum order fees or small-order fees
  • Same-day shipping on qualifying in-stock orders placed before 2:00 PM Central Time
  • Quantity discounts and dealer pricing opportunities
  • Blind drop shipping for dealers and resellers
  • Dealer loyalty and rebate programs for qualifying accounts
  • Flexible purchasing options, including credit cards and approved net terms
  • Local pickup and delivery arrangements when available

From wireless microphone systems and commercial loudspeakers to amplifiers, mixers, DSP processors, and complete sound installations, we're here to help you find the right equipment for your project.

Our Mission — Continuing Keith Wilson's Legacy

Keith Wilson built Audio Supply on a simple philosophy: treat people fairly, provide honest advice, and make customer service the number one priority.

Keith loved working with people, helping customers solve problems, and designing sound systems. His passion for the professional audio industry helped shape the company we are today.

We remain committed to honoring his legacy by providing dependable service, competitive pricing, and knowledgeable assistance.

Our goal has never been to become the biggest distributor in the industry.

We simply want to be the best company our customers can depend on.

Customer Service That Makes a Difference

At Audio Supply, we believe personal customer service should never go out of style.

When you contact us, you're working with real people who care about helping you succeed.

Whether you need help selecting a wireless microphone system, choosing compatible speakers and amplifiers, or planning a complete sound installation, our team is ready to assist.

We work closely with manufacturers to help customers with product availability, equipment compatibility, technical questions, and purchasing decisions.

We also understand the importance of deadlines. We'll work with you to identify available products, explore alternatives when necessary, and help keep your projects moving.

We're not just order-takers or box-movers. We're your professional audio support team.

Professional Audio Design and Technical Support

Our experienced staff provides assistance throughout the purchasing process, from initial product selection to installation planning and system expansion.

Our services include:

  • Free professional audio system design assistance
  • Product selection and compatibility recommendations
  • Wireless microphone system guidance
  • Commercial sound system planning
  • Technical support and troubleshooting assistance
  • Manufacturer coordination and product sourcing
  • Equipment recommendations for upgrades and expansions
  • Installation and application guidance

We believe honest advice builds lasting relationships. If we don't know the answer to a question, we'll work to find it.

Dealer, Integrator, and Contractor Services

Audio Supply offers additional services and purchasing programs designed for professional audio dealers, AV integrators, contractors, and resellers.

These include:

  • Wholesale pricing for qualified accounts
  • Quantity price breaks
  • Dealer loyalty and annual rebate opportunities
  • Blind drop shipping directly to your customers
  • No minimum purchasing requirements or annual contracts for standard purchasing accounts
  • Credit card, COD, and approved net payment terms
  • Product sourcing and manufacturer assistance
  • Free system design and technical support
  • Local pickup and delivery options when available

As a WBE- and DBE-certified business, Audio Supply can provide certification information for customers and projects with applicable supplier diversity or participation requirements.

We value our dealer relationships and work hard to help our business customers remain competitive.

Our Commitment to You

For more than 38 years, Audio Supply has built its reputation on honesty, dependable service, competitive pricing, and long-term relationships.

Whether you're a longtime customer or placing your first order, we appreciate the opportunity to earn your business.

We want Audio Supply to be the first company you call when you need professional audio equipment.

Thank you for supporting our family-owned business.


Audio Supply Policies and Terms

Returns

All non-warranty returns must be requested within 30 days of purchase and require prior authorization from Audio Supply. Unauthorized returns may be refused at the customer's expense.

Returned merchandise must be in excellent, resalable condition and include all original packaging, accessories, and documentation.

Returns are subject to a 15% restocking fee. This fee may be waived for unopened merchandise returned in its original packaging and in perfect condition.

Opened products, non-stock items, or merchandise with damaged or missing packaging may be subject to a higher restocking fee of 25%–35%, depending on inspection. Audio Supply reserves the right to refuse returns of merchandise that is not in acceptable resale condition.

Customers are responsible for return shipping costs on non-defective merchandise. Original shipping charges are nonrefundable.

If Audio Supply provides a return shipping label for a customer-requested return, the label cost may be deducted from the refund.

Warranty and Defective Products

All products sold by Audio Supply are covered by their respective manufacturer's warranty, subject to the manufacturer's terms and conditions.

If you experience a problem with a product, please contact Audio Supply before returning it. Our technical team or the manufacturer's technical support team will help determine the appropriate next steps.

If a product is determined to be defective, Audio Supply will provide return instructions and, when appropriate, arrange return shipping.

In some cases, an advance replacement or loaner may be available while the warranty issue is being resolved.

All warranty returns are subject to the applicable manufacturer's policies.

Refunds and Account Credits

Approved refunds are generally processed within 1–2 business days after returned merchandise has been received and inspected.

Refunds are calculated based on the eligible product amount, less any applicable restocking fees or return shipping charges. Original shipping charges are nonrefundable, except where otherwise required by law.

For customers with established accounts, approved returns may be applied as an account credit toward outstanding invoices or future purchases, where agreed with the customer.

Refunds to the original payment method may take additional time to appear, depending on the customer's financial institution.

Credit and Payment Terms

Audio Supply offers credit card payments, COD arrangements, and net payment terms for approved accounts.

Standard open-account terms are Net 15 days unless otherwise specified on the customer's invoice or agreed to in writing.

Timely payment allows Audio Supply to maintain competitive pricing, offer valuable customer programs, and continue providing personalized service.

Past-due balances may be subject to applicable finance charges and collection procedures in accordance with the customer's agreed payment terms and applicable law.

Accounts with a history of late payments may be reviewed and changed to alternative payment arrangements, including COD or credit card payment.

Audio Supply reserves the right to review or modify credit privileges and payment terms for future orders.

Unless otherwise agreed to in writing, Audio Supply's accepted terms and conditions govern purchases and take precedence over conflicting customer purchase order provisions to the extent permitted by law.

Ordering and Shipping

We welcome orders through our online store, by telephone, or by email. Our team is always happy to assist with product questions, availability, and purchasing.

Our online Audio Supply store provides convenient access to product information, pricing, and availability.

Orders placed before 2:00 PM Central Time for merchandise in Audio Supply's stock are generally eligible for same-day shipping on regular business days.

Orders involving non-stock products, special-order merchandise, or manufacturer-direct shipments may require additional processing time.

Manufacturer shipping schedules and cutoff times vary, and same-day shipment cannot be guaranteed for items that are not in our inventory.

If your order is needed by a specific date, please let us know when placing it so we can review availability and shipping options.

Local pickup is welcome, and local delivery may be available by arrangement.

Blind drop shipping is also available for qualified dealer and reseller accounts.

Minimum Advertised Price (MAP)

Certain products sold by Audio Supply are subject to manufacturer Minimum Advertised Price (MAP) policies.

These policies establish advertising requirements for specific products and brands. Audio Supply follows applicable manufacturer MAP guidelines when displaying and promoting products.

Advertised pricing, promotional offers, and discounts on MAP-restricted products are subject to the applicable manufacturer's requirements.

Customers are welcome to contact Audio Supply for product information, current pricing, and available purchasing options.

Quotes and Pricing

Audio Supply is committed to offering competitive pricing and personalized service.

Written quotations are generally valid for 30 days unless a different expiration date or specific conditions are stated in the quotation.

Verbal pricing is subject to confirmation. Customers are encouraged to request written quotations to ensure accuracy.

Quoted prices do not include shipping charges unless specifically stated.

Pricing, product availability, manufacturer changes, and other conditions may affect quotations. Any exceptions or limitations will be identified in the applicable written quote.

If you receive a competitive quote from another supplier, please contact us. We'll be happy to review available pricing options.

Privacy and Customer Information

Audio Supply respects the privacy of our customers and the confidentiality of their business information.

We do not sell customer contact information to third parties for their independent marketing purposes.

Customer information may be used to process orders, provide customer service, manage accounts, communicate important order information, and support our business operations.

Information may also be shared with service providers when necessary for payment processing, shipping, order fulfillment, and other authorized business activities.

We are committed to handling customer information responsibly.

WBE and DBE Certification

Audio Supply is proud to be a woman-owned business with WBE and DBE certifications.

Our certifications may help qualifying customers, contractors, and organizations meet applicable supplier diversity or disadvantaged business enterprise participation requirements.

Certification eligibility and purchasing credit depend on the specific project, agency, or program requirements.

Please contact Audio Supply if you need certification information for a bid, project, or purchasing program.


Audio Supply — Professional Audio Equipment, Personalized Service, and Trusted Support Since 1988.